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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karen Davenport

August 22, 2024

5  out of  5
rating by Karen Davenport
"Matt and Carissa have been very helpful to me in several ways. Aside from helping me get on board to meet all of my insurance and investment needs, they assisted me in signing up for my Social Security and Medicare. They knew exactly what to do and helped me step by step through the entire process. They provided answers to any questions that I had and were very patient explaining things.I feel such a sense of security knowing that I can call on them if I need consultation regarding these issues."
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Shawn Brown

July 11, 2024

5  out of  5
rating by Shawn Brown
"Matt and his staff are imo top notch, i had some issues a while back getting a new roof after a hail storm we had, after talking with Matt, he investigated the issues we were having in getting it processed and eventually got everything resolved and we got the roof replaced. Anytime I've had to come in or call about possible changes to our policy their entire staff has been very kind and helpful in getting us squared away. I would definitely recommend Matt Spence and his staff to anyone who was looking for a new agent or looking to switch agents! Thank you Matt!!!"
We responded:
"Thank you for your positive review! We are glad that you had a great experience!. Your recommendation means a lot to us. If you have any further questions or need assistance, please reach out to us. Thank you for choosing us as your insurance agent!"
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Carissa Cole

July 11, 2024

5  out of  5
rating by Carissa Cole
"Matt Spence’s office and team are amazing! They are easy to work with, trustworthy, and overall wonderful. I have been with other agents and no one has been as thorough and patient. Highly recommend working with them!"
We responded:
"Thank you for your wonderful review! We greatly appreciate your kind words and recommendation. It was a pleasure working with you, and we're glad to hear that you found our team to be easy to work with, trustworthy, and thorough. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your insurance agent!"
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JOHANNA Greenhalgh

January 30, 2024

5  out of  5
rating by JOHANNA Greenhalgh
"I went in to discuss my homeowners insurance. Matt was very thorough with me and we even found additional benefits I didn't know about for our vehicle policies."
We responded:
"Thank you Johanna! It was a pleasure meeting with you yesterday!"
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anonuhmas detective

December 29, 2023

5  out of  5
rating by anonuhmas detective
"Understanding, honest, helpful, and easy to talk with is how I feel about being part of the family at State Farm with Matt Spence and his team. Ashley K. has helped me understand my several policies from 2018, and anytime that I call with questions, she will always have or find the answers. I feel grateful that I have peace of mind with my life insurance policies for my family members. My auto policies have great rates and allow for flexibility when I need to update or change them. I'm only a few policies from having everything offered, and I couldn't be happier! Thank y'all for everything."
We responded:
"Thank you for your kind review! We appreciate your trust in us!. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us as your insurance provider!"
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Marvin Pichardo

December 29, 2023

5  out of  5
rating by Marvin Pichardo
"Parker has been great since I became a client! The customer service he provides me and my wife is imaculate! They have life time customer in us! Definitely recommend him! Thanks again Parker!"
We responded:
"Thank you for your positive review! We're delighted to hear that Parker has been providing you and your wife with excellent customer service. We're thrilled to have you as lifetime customers and appreciate your recommendation. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Parker as your agent and for your continued support!"
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Keith Morvant

December 28, 2023

5  out of  5
rating by Keith Morvant
"Super friendly staff and always willing to assist any time I call with questions. Ashley is really nice and a pleasure to deal with."
We responded:
"Thank you for your positive review! We're glad to hear that our staff is friendly and always ready to assist you when you have questions. We appreciate your kind words about Ashley and her pleasant demeanor. If you ever need any further assistance or have any more questions, please don't hesitate to reach out. Thank you for choosing us as your service provider!"
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peggy smith

December 28, 2023

5  out of  5
rating by peggy smith
"Ashley Kelley is very knowledgeable and helpful with all insurance questions that I have. She will guide you through all your your insurance needs. Give her a call and let her help you with your life insurance as well as vehicle coverage you need"
We responded:
"Thank you for your positive review! We're glad that Ashley Kelley is knowledgeable and helpful with your insurance questions. If you need assistance with life insurance or vehicle coverage, don't hesitate to reach out to her. Thank you for choosing Ashley Kelley as your trusted insurance advisor!"
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Loon Cabeman

December 23, 2023

5  out of  5
rating by Loon Cabeman
"Great personal experience with Matt and the team."
We responded:
"Thank you for your kind words! We're glad you had a great experience with our team. If you need any further assistance, please let us know. Thank you for choosing us!"
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Jackie Heeter

December 22, 2023

5  out of  5
rating by Jackie Heeter
"This office is so nice and so very helpful. I appreciate all of you."
We responded:
"Thank you for your positive feedback! We're glad to hear that you found our office to be nice and helpful. We appreciate your kind words and value your support. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us and for your appreciation!"
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Alejandra Escobar

December 22, 2023

5  out of  5
rating by Alejandra Escobar
"Great staff! Friendly and caring team."
We responded:
"Thank you for your review!"
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Aaliyah Rogers

December 22, 2023

5  out of  5
rating by Aaliyah Rogers
"I love Ashleigh and her professionalism!! Very much recommend her for all your needs!!"
We responded:
"Thank you for your review! She does a great job!"
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Kimberly Austin

December 21, 2023

5  out of  5
rating by Kimberly Austin
"Super fast and friendly service every time!"
We responded:
"Thank you for your review!"
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Sarah Stewart

December 21, 2023

5  out of  5
rating by Sarah Stewart
"I had the pleasure of speaking with Ashleigh and she is awesome! Great customer service!"
We responded:
"Thank you for your review!"
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Laura Robinson

December 21, 2023

5  out of  5
rating by Laura Robinson
"Ashleigh rocks!"
We responded:
"Thanks Laura!"
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Breana Tuttle

December 21, 2023

5  out of  5
rating by Breana Tuttle
"Great Company Ashleigh is the best person who works there!!!! Love her!!!"
We responded:
"Thanks for the positive review, Breana! "
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The Edwards Fam

December 21, 2023

5  out of  5
rating by The Edwards Fam
"Always great service! Ashley is so good to us, and straight forward about policies and policy changes. 100% satisfaction"
We responded:
"Thank you for your review!"
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Chris Geisel

December 21, 2023

5  out of  5
rating by Chris Geisel
"Great service. Really listened to my needs."
We responded:
"Thank you for your review!"
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Jason Henry

December 21, 2023

5  out of  5
rating by Jason Henry
"Matt and his team are amazing to work with, they have never stopped going above and beyond for me. Would highly recommend them to everyone."
We responded:
"Thank you for your amazing review! We greatly appreciate your kind words and recommendation. It's been a pleasure going above and beyond for you. If you need anything else, feel free to reach out. We're here to help"
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Darcy Parker

December 21, 2023

5  out of  5
rating by Darcy Parker
"Ashleigh is amazing! She’s always willing to answer anyone’s questions!"
We responded:
"Thank you for the review!"
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DeAnna Dominguez

December 21, 2023

5  out of  5
rating by DeAnna Dominguez
"Parker is very helpful. I’ve called him at all hours and he answers my calls just to make sure me and my family are okay."
We responded:
"Thank you for the review!"
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Melanie Ashley

December 21, 2023

5  out of  5
rating by Melanie Ashley
"Went to talk to Ashley, she was very professional and open to answer any question I needed. I would definitely recommend!"
We responded:
"Thank you for the review!"
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Braxton McBride

December 21, 2023

5  out of  5
rating by Braxton McBride
"Ashleigh P is beyond amazing. Always answers the phone or calls back as soon as she can to help out with any questions I may have or policy changes I may need. She is very knowledgeable and thorough when explaining my options, including the best insurance policy that fits within my budget. Ashleigh P goes above and beyond for her clients and I highly recommend her for your healthcare needs. Wonderful to work with! Friendly, Professional, Honest and Helpful! She cares about her clients!"
We responded:
"Thank you for your amazing review! We greatly appreciate your kind words and recommendation for Ashleigh P. She is dedicated to providing exceptional service and is knowledgeable in finding the best insurance policy for you. If you have any more questions or need further assistance, please don't hesitate to reach out."
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Sam Pitts

December 21, 2023

5  out of  5
rating by Sam Pitts
"very clean office with friendly and professional people. I like doing business with people who take the time to do it right."
We responded:
"Thanks for the review!"
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Alyssa Kitterman

December 21, 2023

5  out of  5
rating by Alyssa Kitterman
"Ashleigh was very helpful on getting me a quote on my vehicle! It was fast and easy, I really enjoyed it"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Ashleigh was able to assist you in getting a quote for your vehicle quickly and easily. Providing a seamless and efficient experience is always our goal, and we're glad to know that you enjoyed it. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We're here to help."